Privacy policy

J-ONE Hotel & Lodge respects your privacy. This policy explains what information we collect when you use our website and services, and how we use it.

Information we collect

We collect the information you provide when making a booking or contacting us — typically your name, phone number, email address and booking details. We also process payment information securely through our payment provider (Paystack); we do not store your card details.

How we use it

We use your information to confirm and manage reservations, process payments, respond to enquiries and contact you about your stay. We may also send you offers you have opted into.

Sharing

We never sell your personal information. Information is shared only with trusted service providers necessary to operate the hotel (such as our payment processor) and where required by law.

Security

The hotel uses payment providers that meet industry security standards. We do not expose private credentials in the frontend of this site.

Your rights

You may request access to, correction of, or deletion of your personal information by contacting us at jonathanonu76@gmail.com or +234 803 211 2874.